Frequently Asked Questions
Everything you need to know about your ALM electronics experience.
What is the standard shipping timeframe for orders?
We offer expedited shipping on all electronic components. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on customs processing.
Do my electronic devices come with a warranty?
Yes, all hardware purchased through ALM includes a standard 12-month manufacturer warranty. We also offer extended protection plans for accidental damage and technical support.
What is your return policy for opened items?
Items can be returned within 30 days of delivery. For opened electronics, a 15% restocking fee may apply, and the product must be returned with all original packaging, cables, and manuals.
How can I track my package after it ships?
Once your order is processed, you will receive an email with a unique tracking number and a link to our carrier's portal to monitor your delivery in real-time.
Are the products sold on ALM authentic and certified?
Absolutely. ALM is an authorized retailer for all brands we carry. Every product is 100% authentic, brand new, and certified to meet regional safety and quality standards.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. For high-value electronics, we also offer flexible financing options through our partnership with Affirm.